Refund policy
Return Policy DaddyLove Creative
At Daddy Love Creative , I want to love every purchase from Daddylove Creative . If something isn't righr , I offert a simple a hassle-free return process for my customers.
To initiate a return, please use our dedicated returns portal — only items registered through this portal will be accepted.
Return Conditions
• Items must be in their original condition — unused, unwashed, and free of odors, marks, or stains.
• All tags and protective packaging must remain intact.
• Returns must be made within 30 days of delivery and must include proof of purchase.
• Items on sale or marked as “Final Sale” are not eligible for return.
• Defective items must be reported within 24 hours of receipt.
• Items purchased with a discount code can only be returned for store credit or exchange.
• For hygiene reasons, underwear, swimwear, and accessories cannot be returned.
Refunds & Store Credit •
Returns are refunded to the original payment method, minus a $10 fee for the prepaid return label (fee waived for store credit or exchanges).
• As an independent retailer, each refund is processed manually by our returns team.
• Please allow up to 14 business days from the date your return arrives at our warehouse for processing.
• Returns for orders made using installment payment services (e.g., Afterpay, Shop Pay Installments) are still subject to the original agreement.
Exchanges
• I offer both standard and instant exchanges.
• Instant exchanges require pre-authorization on your credit card.
• Exchanged items can only be returned once and are eligible only for store credit.
• International customers can return items for store credit and repurchase the desired product.
International Orders
• Prepaid return labels are not available for customers outside the U.S.
• International customers must return items to the designated address and will receive store credit as reimbursement.
Defective Items & Order Errors
• Any defects or order errors must be reported within 24 hours of receipt.
• Please contact us immediately with photo or video proof so we can resolve the issue quickly.
Return Instructions
- Access our returns portal and follow the guided steps.
- Print your return label (if applicable) and prepare your package.
- Include the return form and drop off the package with the carrier.
- .Once received and inspected, your return will be processed within 7–10 business days. For any questions or assistance, our customer support team is here to help! contact@daddylovecreative.com